Cloud Applications For Your Small Business Customers

Business ServiceOur business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. To quell concerns around changing regulations and grid requirements following California’s Aliso Canyon energy emergency, GE’s Power Services business, together with Southern California Edison (SCE), in collaboration with Wellhead Power Solutions, LLC, recently installed the world’s first battery storage and gas turbine hybrid.

Beyond better response to an incident after the fact, IT operations can be more proactive in analyzing the configuration of the service to identify single points of failure. The capability to view historical configuration information and changes is also provided so IT operations can trace outages to specific changes on specific components over a defined period of time. This is great news for challenged operations teams as we all know that maximizing service availability is one of the most critical IT objectives.

A BSM approach can be used to understand the impact of business needs on IT Services and infrastructure , helping in the process of planning to ensure the portfolio of Business Services and IT Services aim to support these changing needs and objectives. This approach also helps to understand how technology, including incidents, changes and new developments, impact the business and customers. BSM can provide a dynamic method for linking key service components and capabilities to the goals of the business. It can help prioritize the activity and response of IT staff and service providers based on business priorities, and identify the impact and cost of service outages.

BASF Business Services GmbH is a wholly-owned group company of BASF SE, whose service portfolio ranges from managing and operating supply chain and logistics, designing and optimizing business processes throughout the value chain to the consulting, development and operation of IT systems. 1,700 of the approximately 2,000 employees work at the Ludwigshafen site (as of December 31, 2016). BASF Business Services, whose headquarters are located in the south of Ludwigshafen, has 14 sites in Europe. The BASF subsidiary is certified according to the international quality management standard ISO 9001:2008 and through BASF SE is certified according to the international information security management standard ISO 27001:2013.

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