Business Service Management

Business ServiceMarlin is the preeminent provider of credit products and services to small businesses nationwide, delivering exceptional value and service to our customers, creating a rewarding environment for our employees and generating superior returns for our shareholders. We want to help our clients shape their digital blueprints, define their cognitive operating models, set their next-generation talent strategies, and create new technology visions in a cloud-centric world. Our digital strategy skills, industry insights, design-thinking approaches, cognitive consulting approaches and unique studio network allow us to meet every client need.

At Eaton, we specialize in the services that are critical to your business, from payroll and bookkeeping to results reporting and tax preparation. To help you capitalize on the resources you already have, we also offer training, consultation, and coaching in business planning, budgeting, and even QuickBooks, helping you and your employees be more effective and strategic.

BSM software is an outgrowth of network management systems as the software tracks the performance and availability of the networks components across a data center. 4 Traditional network management systems focus on measuring and monitoring the technical metrics and trends of IT applications and infrastructure. The primary users of these systems are technicians and systems administrators in the operations organization. Although these systems enable the IT operations team to identify problem areas from a technical point-of-view for a given piece of the infrastructure, significant gaps exist in determining the business impact of a specific problem. For example, if a router and a server fail at the same time, these systems offer no way for the network operations center operator to determine which of these is more critical or which business services have been impacted by the failure of these devices.

A bloated business can be as damaging as an understaffed one. Our “been there, done that” experience can help you get the right people in the right jobs, so you can streamline efficiencies and innovation. We have used Tricor’s group of experts since our Company’s formation. For accounting, regulatory compliance consulting, and secretarial services, there probably is no better firm in Hong Kong to call upon.

Most modern business theorists see a continuum with pure service on one terminal point and pure commodity good on the other terminal point. 2 Most products fall between these two extremes. For example, a restaurant provides a physical good (the food ), but also provides services in the form of ambience, the setting and clearing of the table, etc. And although some utilities actually deliver physical goods — like water utilities which actually deliver water — utilities are usually treated as services.