Our business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. Telkom Solution provides an ICT-based provision called Digital Education Solution that will support the Government to modernize the education system across the country. Think of it this way: The Products and Services section answers the “what” question for your business. Make sure you fully understand the “what” factor; you may run the business, but your products and services are its lifeblood.
BSM software is an outgrowth of network management systems as the software tracks the performance and availability of the networks components across a data center. 4 Traditional network management systems focus on measuring and monitoring the technical metrics and trends of IT applications and infrastructure. The primary users of these systems are technicians and systems administrators in the operations organization. Although these systems enable the IT operations team to identify problem areas from a technical point-of-view for a given piece of the infrastructure, significant gaps exist in determining the business impact of a specific problem. For example, if a router and a server fail at the same time, these systems offer no way for the network operations center operator to determine which of these is more critical or which business services have been impacted by the failure of these devices.
Next, defining the business service requires mapping, which involves building the associations for an application and the underlying components supporting that application. The mapping process results in an illustration which shows the connections between the application and the components including switches, routers, database servers, web servers, application servers, etc.
Getting the most return from your IT investment starts with a clear view of all your hardware and software assets. IT asset management software should be able to discover IT … Read More..Read More →